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Privacy Policy

yogafever Limited (Registered number 07208316), whose registered office is at 3 Pen y Bryn Place, Cardiff, CF14 3LF, knows that you care how information about you is used and shared and we appreciate your trust in us to do that carefully and sensibly. This notice describes our privacy policy and forms part of our website terms and conditions ("Website Terms"). We update this Policy from time to time so please review this Policy regularly.

By accepting our Website Terms or by visiting www.yogafever.co.uk ("the Website") you are accepting and consenting to the practices described in this Privacy Policy.

COLLECTION OF INFORMATION

We may collect Personal Data about you from a number of sources, including the following:

From you when you agree to take a service or product from us, in which case this may include your contact details, date of birth, how you will pay for the product or service and your bank details

From you when you contact us with an enquiry or in response to a communication from us, in which case, this may tell us something about how you use our services.

USING YOUR PERSONAL INFORMATION

Personal Data about our customers is an important part of our business and we shall only use your Personal Data for the following purposes and shall not keep such Personal Data longer than is necessary to fulfil these purposes:

To help us to identify you when you contact us

To help us to identify accounts, services and/or products which you could have from us or selected partners from time to time. We may do this by automatic means using a scoring system, which uses the Personal Data you have provided and/or any information we hold about you and Personal Data from third party agencies (including credit reference agencies)

To help us to administer and to contact you about improved administration of any accounts, services and products we have provided before, do provide now or will or may provide in the future

To allow us to carry out marketing analysis and customer profiling (including with transactional information), conduct research, including creating statistical and testing information

To help to prevent and detect fraud or loss

To allow us to contact you in any way (including mail, email, telephone, visit, text or multimedia messages) about products and services offered by us and selected partners unless you have previously asked us not to do so

We will not disclose your Personal Data to any third party except in accordance with this Privacy Policy

We may allow other people and organisations to use Personal Data we hold about you in the following circumstances:

If we, or substantially all of our assets, are acquired or are in the process of being acquired by a third party, in which case Personal Data held by us, about our customers, will be one of the transferred assets

If we have been legitimately asked to provide information for legal or regulatory purposes or as part of legal proceedings or prospective legal proceedings

We employ companies and individuals to perform functions on our behalf and we may disclose your Personal Data to these parties for the purposes set out in clause 2.1 or, for example, for fulfilling orders, delivering packages, sending postal mail and email, removing repetitive information from customer lists, analysing data, providing marketing assistance, providing search results and links (including paid listings and links) and providing customer service. Those parties are bound by strict contractual provisions with us and only have access to Personal Data needed to perform their functions, and may not use it for other purposes. Further, they must process the Personal Data in accordance with this Privacy Policy and as permitted by the Data Protection Act 1998. From time to time, these other people and organisations to whom we may pass your Personal Data may be outside the European Economic Area. We will take all steps reasonably necessary to ensure that your Personal Data is treated securely and in accordance with this Privacy Policy and the Data Protection Act 1998

Where you give us Personal Data on behalf of someone else, you confirm that you have provided them with the information set out in this Privacy Policy and that they have not objected to such use of their Personal Data.

PROTECTING INFORMATION

Transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and transmission of such data is therefore entirely at your own risk. Where we have given you (or where you have chosen) a password so that you can access certain parts of our site, you are responsible for keeping this password confidential.

reveal only the last five digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing. Payment Card processing is handled by our partner EZFacility.

We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personally identifiable customer information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.

It is important for you to protect against unauthorised access to your password and to your computer. Be sure to sign off when you finish using a shared computer.

LINKS

The Website may include third-party advertising and links to other websites. We do not provide any personally identifiable customer Personal Data to these advertisers or third-party websites.

These third-party websites and advertisers, or Internet advertising companies working on their behalf, sometimes use technology to send (or "serve") the advertisements that appear on the Website directly to your browser. They automatically receive your IP address when this happens. They may also use cookies, JavaScript, web beacons (also known as action tags or single-pixel gifs), and other technologies to measure the effectiveness of their ads and to personalize advertising content. We do not have access to or control over cookies or other features that they may use, and the information practices of these advertisers and third-party websites are not covered by this Privacy Policy. Please contact them directly for more information about their privacy practices. In addition, the Network Advertising Initiative offers useful information about Internet advertising companies (also called "ad networks" or "network advertisers"), including information about how to opt-out of their information collection.

We exclude all liability for loss that you may incur when using these third party websites.

FURTHER INFORMATION

If you would like any more information or you have any comments about our Privacy Policy, please either write to us at Data Protection Manager, yogafever Limited, 3 Pen y Bryn Place, Cardiff, CF14 3LF, or email us at enquires@yogafever.co.uk

We may amend this Privacy Policy from time to time without notice to you, in which case, we will publish the amended version on the Website. You confirm that we shall not be liable to you or any third party for any change to this Privacy Policy from time to time. It is your responsibility to check regularly to determine whether this Privacy Policy has changed.

You can ask us for a copy of this Privacy Policy and of any amended Privacy Policy by writing to the above address or by emailing us at enquires@yogafever.co.uk. This Privacy Policy applies to Personal Data we hold about individuals. It does not apply to information we hold about companies and other organisations.

If you would like access to the Personal Data that we hold about you, you can do this by emailing us at enquires@yogafever.co.uk or writing to us at the address noted above. There may be a nominal charge of £10 to cover administrative costs.

We aim to keep the Personal Data we hold about you accurate and up to date. If you tell us that we are holding any inaccurate Personal Data about you, we will delete it or correct it promptly. Please email us at enquires@yogafever.co.ukor write to us at the address above to update your Personal Data.

Website Terms and Conditions of use

Please read these terms and conditions carefully as they contain important information about your rights and obligations when using this website (the 'Website').

The term 'you' refers to the user or viewer of our Website.

By browsing on or using the Website you are agreeing to comply with and be bound by these terms and conditions which, together with our privacy policy, governs our relationship with you regarding the use of our Website.

ACCESS

You will be able to access parts of the Website without having to register any details with us. However, from time to time certain areas of this Website or links to EZFacility may be accessible only if you are a registered user.

You are responsible for making all arrangements necessary for you to have access to our Website. You are also responsible for ensuring that all persons who access our Website through your internet connection are aware of these terms, and that they comply with them.

We make reasonable efforts to ensure that this Website is available to view and use 24 hours a day throughout each year however, this is not guaranteed. The Website may be temporarily unavailable at any time because of: server or systems failure or other technical issues; reasons that are beyond our control; required updating, maintenance or repair.

Where possible we will try to give you advance warning of maintenance issues but shall not be obliged to do so.

REGISTERING ON THIS WEBSITE

When registering on the Website you must choose a username and password. You are responsible for all actions taken under your chosen username and password.

By registering on the Website you undertake:

That all the details you provide to us for the purpose of registering on the Website are true, accurate, current and complete in all respects

You will notify us immediately of any changes to the information provided on registration

You are over 17 or if under 17 you have a parent or guardian's permission to register with the Website in conjunction with and under their supervision

To only use the Website using your own username and password

To make every effort to keep your password safe

Not to disclose your password to anyone

To change your password immediately upon discovering that it has been compromised

To neither transfer or sell your username or password to anyone, nor permit, either directly or indirectly, anyone other than you to use them

You authorise us to transmit your name, address and other personal information supplied by you (included updated information) to obtain information from third parties about you, including, but not limited to, credit reports and so that we may authenticate your identity

ELIGIBILITY TO PURCHASE FROM THE WEBSITE

To be eligible to purchase the Services on this Website and lawfully enter into and form contracts with us, you must:

Be 17 years of age or over

Be legally capable of entering into a binding contract

Provide full details of a billing address in the United Kingdom

If you are under 17, you may only use the Website in conjunction with, and under the supervision of, a parent or guardian. If you do not qualify, you must not use our Website

REFUND POLICY

You may purchase a Membership Pass either at the studio or through the Yogafever.co.uk website. All Membership Passes are activated from the first class taken. Activation must take place within 30 days of purchase.

A full refund can be given within 14 days of purchase if activation has not occurred. Once activated has occurred, no refund will be given.

INTELLECTUAL PROPERTY

The content of the Website is protected by copyright (including design copyrights), trade marks, patent, database and other intellectual property rights and similar proprietary rights which include, (without limitation), all rights in materials, works, techniques, computer programs, source codes, data, technical information, trading business brand names, goodwill, service marks utility models, semi-conductor topography rights, the style or presentation of the goods or services, creations, inventions or improvements upon or additions to an invention, confidential information, know-how and any research effort relating to yogafever Limited moral rights and any similar rights in any country (whether registered or unregistered and including applications for and the right to apply for them in any part of the world).

You acknowledge that the intellectual property rights in the material and content supplied as part of the Website shall remain with us or our licensors.

You may download or copy the content and other downloadable items displayed on the Website subject to the condition that the material may only be used for personal non-commercial purposes. Copying or storing the contents of the Website for other than personal use is expressly prohibited.

You may retrieve and display the content of the Website on a computer screen, store such content in electronic form on disk (but not any server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices.

You may not otherwise reproduce, modify copy or distribute or use for commercial purposes any of the materials or content on the Website.

You acknowledge that any other use of the material and content of this Website is strictly prohibited and you agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works from such material and content.

No license is granted to you to use any of our trade marks

DISCLAIMER

We will not be liable to you if the Website is unavailable at any time.

We attempt to ensure that the information available on the Website at any time is accurate. However, we do not guarantee the accuracy or completeness of material on this Website. We use all reasonable endeavours to correct errors and omissions as quickly as practicable after becoming aware or being notified of them. We make no commitment to ensure that such material is correct or up to date.

Any prices and offers are only valid at the time they are published on the Website.

All prices and descriptions supersede all previous publications.

Every effort is made to keep information regarding stock availability on the Website up to date. However, we do not guarantee that this is the case, or that stock will always be available.

You must bear the risk associated with the use of the internet. In particular, we will not be liable for any damage or loss caused by a distributed denial-of-service attack, any viruses trojans, worms, logic bombs, keystroke loggers, spyware, adware or other material which is malicious or technologically harmful that may infect your computer, peripheral computer equipment, computer programs, data or other proprietary material as a result of your use of the Website or you downloading any material posted or sold on the Website or from any website linked to it.

We reserve the right to disclose such information to law enforcement authorities as we reasonably feel is necessary should you breach this agreement.

USE OF THE WEBSITE

You are permitted to use the Website and the material contained in it only as expressly authorised by us and in accordance with these terms and conditions, as may be amended from time to time without notice to you.

We provide access and use of the Website on the basis that we exclude all representations, warranties and conditions to the maximum extent permitted by law.

We reserve the right to:

Make changes to the information or materials on this Website at any time and without notice to you

Temporarily or permanently change, suspend or discontinue any aspect of the Website, including the availability of any features, information, database or content or restrict access to parts of or the entire Website without notice or liability to you or any third party

Refuse to post material on the Website or to remove material already posted on the Website

You may not use the Website for any of the following purposes:

Disseminating any unlawful, harassing, libellous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material

Transmitting material that encourages conduct that constitutes a criminal offence, results in civil liability or otherwise

Breaching any applicable local, national or international laws, regulations or code of practice

Gaining unauthorised access to other computer systems

Interfering with any other person's use or enjoyment of the Website

Breaching any laws concerning the use of public telecommunications networks

Interfering with, disrupting or damaging networks or websites connected to the Website

Utilisation of data mining, robots or similar data gathering and extraction tools to extract (whether once or many times) for re-utilisation of any substantial parts of the Website

To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation

Making, transmitting or storing electronic copies of materials protected by copyright without the prior permission of the owner

In addition, you must not:

Knowingly introduce viruses, trojans, worms, logic bombs, keystroke loggers, spyware, adware or other material which is malicious or technologically harmful to the Website

Attempt to gain unauthorised access to the Website, the server on which the Website is stored or any server, computer or database connected to it

Attack the Website via a denial-of-service attack or a distributed denial-of service attack

Damage or disrupt any part of the Website, any equipment or network on which the Website is stored or any software used for the provision of the Website

A breach of this clause may be a criminal offence under the Computer Misuse Act 1990. We may report any such breach to the relevant law enforcement authorities and disclose your identity to them. In the event of such a breach, your right to use the Website will cease immediately.

EXTERNAL LINKS

To provide increased value and convenience to our users, we may provide links to other websites or resources for you to access at your sole discretion and risk. You acknowledge and agree that, as you have chosen to enter the linked website we are not responsible for the availability of such external sites or resources, and do not review or endorse and are not responsible or liable in any way, whether directly or indirectly, for:

The privacy practices of such websites

The content of such websites, including (without limitation) any advertising, content, products, goods or other materials or services on or available from such websites or resources

The use which others make of these websites

Any damage, loss or offence caused or alleged to be caused to you, arising from or in connection with the use of or reliance upon any such advertising, content, products, goods, materials or services available on and/or purchased by you from such external websites or resources

LIMITATION OF LIABILITY AND INDEMNITY

Notwithstanding any other provision in these terms and conditions, nothing will affect or limit your statutory rights; or will exclude or limit our liability for:

Death or personal injury resulting from our negligence

Fraud or fraudulent misrepresentation

Action pursuant to section 2(3) of the Consumer Protection Act 1977

Any matter for which it would be unlawful for us to exclude or attempt to exclude our liability

We will not be liable, in contract or tort (including, without limitation, negligence), or in respect of pre-contract or other representations (other than fraudulent or negligent misrepresentations) or otherwise for the below mentioned losses which you have suffered or incurred arising out of or in connection with the provision of any matter in these terms and conditions even if such losses are foreseeable or result from a deliberate breach by us or as a result of any action we have taken in response to your breach:

Any economic losses (including without limitation loss of revenues, profits, contracts, business or anticipated savings)

Any loss of goodwill or reputation; or

Any special or indirect losses; or

Any loss of data

Wasted management or office time

Any other loss or damage of any kind

This clause does not affect your statutory rights as a consumer.

GOVERNING LAW AND JURISDICTION

The Website is controlled and operated in the United Kingdom.

These terms and conditions will be governed by the laws of England and Wales and you irrevocably agree to submit to the exclusive jurisdiction of the courts of England and Wales.

Every purchase you make shall be deemed performed in England and Wales

The Conditions and any Contract brought into being as a result of usage of this Website will be governed by the laws of England and Wales and you irrevocably agree to submit to the exclusive jurisdiction of the courts of England and Wales.

The Conditions and any Contract brought into being as a result of usage of this Website will be governed by the laws of Scotland and you irrevocably agree to submit to the exclusive jurisdiction of the courts of Scotland.

The Conditions and any Contract brought into being as a result of usage of this Website will be governed by the laws of Northern Ireland and you irrevocably agree to submit to the exclusive jurisdiction of the courts of Northern Ireland.